Last updated: 27 August 2026. This notice explains how RIVERPHARMA LTD handles information received through professional business communications.
Who we are
RIVERPHARMA LTD is registered in England and Wales under company number 12959904. Its registered office is 15 Hornbeam Close, Oadby, Leicester, England, LE2 4EQ. Questions about this notice can be sent to info@river-pharma.co.uk.
Information you choose to send
The secure enquiry form records the contact name, organisation and organisation type, business email, optional telephone number, destination, requested pathway, medicine or study reference, timing and additional context you choose to provide. It also records an enquiry reference, workflow history and essential technical security information needed to prevent abuse and investigate failures. The email fallback prepares a draft in your own email application instead.
Do not send patient-identifiable information, prescriptions, medical records, payment-card data or confidential clinical material in an initial enquiry.
Why information may be used
Business correspondence may be used to understand and respond to an enquiry, assess whether Riverpharma can provide coordination support, maintain appropriate business records, protect legal rights and meet applicable obligations.
Sharing and retention
Information is not sold. It may be shared with professional advisers or service providers where necessary to operate the business, and with a potential authorised third-party organisation only where there is an appropriate basis and the intended handover has been made clear. Enquiry records are retained only for as long as reasonably needed for the purpose, follow-up, legal obligations and dispute management, then securely deleted or anonymised.
Your rights
Depending on applicable data-protection law, you may have rights relating to access, correction, deletion, restriction, objection and portability. Contact Riverpharma using the email above. You may also raise a concern with the UK Information Commissioner’s Office.
Website operation
This site uses an essential, secure session cookie for form integrity and the private administrator sign-in. It does not intentionally use advertising trackers or create patient profiles.